In industries like power generation, manufacturing, chemical processing, and steel production, unexpected crane downtime can have serious consequences. A sudden failure doesn’t just delay operations—it can put workers at risk, lead to missed deadlines, and cause significant financial loss. In these moments, time is everything. That’s why having a reliable emergency crane service provider isn’t just helpful—it’s essential.
At American Crane & Equipment Corporation, we know how urgent these situations can be. Our emergency service teams are trained to act quickly, diagnose issues efficiently, and help facilities recover with as little disruption as possible. But response starts before a failure occurs. Having a plan in place ahead of time is the best way to protect your team, your schedule, and your bottom line.
What Qualifies as a Crane Emergency?
Not every issue demands an after-hours call, but certain scenarios require immediate intervention. These include hoist failure during a lift, electrical malfunctions, brake or wire rope issues, control system faults, or structural damage caused by collisions. In many cases, these problems create unsafe conditions that can’t wait until morning. Quick and expert response is the only safe option.
Be Prepared Before an Emergency Strikes
The most effective emergency plans start long before a crane fails. Facilities that experience the fastest recoveries are often the ones with thorough inspection records, up-to-date maintenance logs, and clearly assigned points of contact for service calls. Just as important is choosing a crane service partner who offers 24/7 emergency response—and who is familiar with your crane systems before a problem arises. At American Crane, we maintain and service cranes of all types, even those we didn’t originally manufacture, so we can support facilities with a broad range of equipment.
What to Do When a Crane Fails
If a crane does fail mid-operation, safety comes first. Stop all crane movement immediately and secure the area to protect your team. Remove personnel from the load path and isolate the crane system. Then, notify your internal safety team and contact your crane service provider with as much detail as possible. Sharing information like crane type, symptoms, and any recent maintenance work can help your service team arrive prepared with the right parts and tools to resolve the issue quickly.
What You Can Expect from American Crane
When you call American Crane for emergency service, you can count on rapid response, expert technicians, and clear communication. We offer remote diagnostics and on-site repairs, carry a large inventory of critical parts, and provide temporary solutions when long-term repairs are needed. Once repairs are complete, we also conduct full inspections and load testing to ensure the crane is ready to return to service safely.
The Value of Preventative Maintenance
Of course, the best way to avoid crane emergencies is through proactive maintenance. Our preventive maintenance services are designed to keep your cranes operating reliably by catching issues before they cause outages. We also offer modernization services to upgrade older crane systems, helping facilities reduce risk, improve efficiency, and extend equipment lifespan.
When Every Minute Counts, Count on Us
At American Crane, we’re ready when you need us most. Whether it’s an unexpected failure or a question about prevention, our team is here to help you respond with confidence. When immediate support is needed, we deliver the experience, resources, and urgency that industrial operations demand.
Need emergency support now? Call our 24/7 service line at 877-877-6778, pressing 9 when prompted. Or, fill out our request for service, and we’ll be in touch right away.